GENERAL TERMS & CONDITIONS

Services by Stay Safe Test and Tag Services include:

  • Testing of appliance to the standards.

  • Fitting a Tag (PASS or FAIL) depending on test results.

  • Remove from service of faulty appliances.

  • Inform customer of results and issues.

 

Other services provided by Stay Safe Test and Tag Services can also include (if requested):

  • Repairs to leads

  • Replacement or supply of IEC Leads, Power Boards and Extension Leads

  • Microwave leakage testing

  • Plug Top & Socket Replacement

 

Appliances that fail:

Any device that fails to pass the testing procedure will be unplugged, the customer will be notified and the device will receive a “FAILED” test tag.

 

Register of Devices Tested:

A listing/report of devices tested including re-test date will be supplied.

 

Fault Liability:

The customer needs to be aware that a very small amount of tests performed may cause equipment to malfunction after testing or the testing may cause an existing problem to fault.

Stay Safe Test and Tag Services will not be held liable for any fault that may occur during or after testing.

 

Loss of Data:

Stay Safe Test and Tag Services is not responsible for the loss of any data, which may occur while performing the appropriate test for the appliance. (We highly recommend you back up your data before we are requested to test the Appliance).

 

Payment:

Payment terms may be stated on any quotations, but generally final payment must be made on completion of testing. Where services are rendered over a period longer than 7 days, weekly progress payments may be required.

For approved credit account customers, payment is due no later than the agreed number of days from the invoice date (usually 14 days). If the Customer fails to make payment by the due date, then, without prejudice to any other right, Stay Safe Test and Tag Services will be entitled to suspend any further works until the account is in order, apply a late payment fee of $25.00, withdraw credit facilities and apply an overdue service charge of 2.5% per overdue cycle.

If legal action is taken to recover monies due to late or no payment for services rendered, then Stay Safe Test and Tag Services reserves the right to charge the Customer all costs incurred in such proceedings.

 

Access to Appliances:

Easy access to appliances that are to be tested will be required. Appliances should be out of cupboards, boxes etc, and placed on a table or other suitable surface where inspection and testing can be carried out.

Access to the Customer’s premises for the purpose of conducting the inspection and testing is also required. Parking for Stay Safe Test and Tag Services vehicle(s) will be provided by the customer, or a surcharge may be payable by the customer. Where the customer cancels a booking with less than 24 hours notice or access cannot be gained to appliances for inspection, a cancellation fee will be charged.

 

Cancellation of booking:

A minimum of 8 hours notice is required to cancel or alter an arranged booking. An administration fee of $99.00 (inc.gst) is payable if less than 8 hours notice is given.

 

General:

Stay Safe Test and Tag Services reserves the right to revise these Terms at any time, any changes to the terms will be posted on this website. You should visit this page from time to time to review the current Terms and Conditions as they are binding on you.

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If you have any comments or questions, please feel free to contact us by calling or emailing us.  All feedback is appreciated.

Contact Us

Stay Safe Test and Tag Services
P.O. Box 2055
Rowville, Vic. 3178

ABN: 41 527 543 133

Phone: 1300 80 82 87 
Mobile: 0423 333 610

Areas We Cover

With our Head Office based in Rowville, we cover all Melbourne Metropolitan areas, including all Mornington Peninsula areas and areas of Geelong.

Test and Tag | Electrical Testing and Tagging | Test and Tag Melbourne | Electrical Testing Melbourne | Domestic Test and Tag | PAT Testing

Appliance Testing and Tagging | RCD and Safety Switch Testing | Microwave Radiation / Leakage Testing | Testing and Tagging | 3 Phase Test and Tag

​© 2020 by Stay Safe Test & Tag Services